Workflows

What do you actually want to build?

A workflow is capabilities assembled into a coherent pattern that solves a specific organizational problem. Not abstract, not a feature comparison. A workflow is the answer to: "what does this platform do for an organization like mine?"

How to read this page

Capabilities become workflows. Workflows become your space.

A capability is a building block. A workflow is what happens when you configure capabilities for a specific purpose. Different organizations need different configurations — the five patterns below show how the platform adapts to each context without designing from scratch. Every one is a proven configuration: the organization applies it, customizes it, and extends it.

There are five, and they fall into two groups. Start by deciding which group you are in — then pick the workflow inside it.

Start here

First decision: who is the knowledge for?

Every workflow sits on one side of a single line — knowledge that reaches beyond the organization, or knowledge for a defined internal audience. Find your side first; the workflow inside it follows quickly.

External-facingInternal & regulated
Who can see it Knowledge that reaches beyond the organization Knowledge for defined, internal audiences
The audience Students, professionals, peers, or the public Employees, members, and regulated stakeholders
What it optimizes for Reach, discovery, and a public face Control, structure, and a verifiable record
The workflows Education · Community · Public Knowledge Intranet · Compliance
The five workflows

Five patterns. Pick the one that names your problem.

Three external-facing, two internal and regulated. Each is a proven configuration of capabilities for a specific context — open one to see how it is assembled and what it covers.

Most organizations find themselves between workflows — starting from one and expanding into others. That is expected.

The next step

Once you know the workflow, what to buy follows.

A workflow shows the "how" — the use-case configuration that fits your organization. A bundle packages that configuration commercially, so you do not have to figure out what to buy. Every workflow maps to a corresponding bundle.

  • Workflow

    The how

    The proven configuration of capabilities that fits how your organization actually works — applied, customized, extended.

  • Bundle

    What you buy

    The same configuration packaged commercially, giving you a coherent starting point with clear scope. Once you know the workflow, the bundle follows naturally.

  • Not sure yet?

    That is the normal case

    Most organizations sit between workflows or expand from one into others. The conversation is where it gets specific — and where the right starting point gets named.

Find the workflow that fits how you work.

Explore the bundles, see the full capability set, or talk to someone about your use case.